General conditions - Private, semi-private and group lessons
By registering with Studio Swiss Pilates & Yoga and paying for the services required, you (the "Client") enter into a contract with Studio Swiss Pilates & Yoga, for the services of Yoga and Pilates classes, which are given for the most part . This contract is subject to a number of terms and conditions which are detailed below.
We therefore ask you to read the following carefully and accept the content of our terms and conditions before proceeding with your registration on MindBody Online or directly at the Swiss Pilates & Yoga Studio.
The use of the masculine form in these terms and conditions is generic and refers to both women and men.
Studio Swiss Pilates & Yoga provides the Customer with Yoga and Pilates class services which the Customer agrees to pay at the rate in effect at the time of payment.
The price of each lesson is deducted from the amount paid in advance by the Customer in accordance with point 3 below, until the credit is exhausted. The prices are given as an indication. Studio Swiss Pilates & Yoga reserves the right to modify them without notice. In the event of a price increase, the Customer will continue to benefit from the price in force at the time of payment, until the corresponding credit is exhausted.
Classes can be paid for in advance via the Mindbody Online platform or onsite, prior to the start of the class by the Client.
Courses are sold individually, in packages or as subscriptions.
The lessons purchased are non-refundable and the corresponding credit must be used by the Client over a period of: 3 months maximum, from the date of the first visit for individual lessons (private - semi-private and group) and the 12 lesson package. 12 months maximum from the date of the first visit for one-year subscriptions, 10 weeks for package 5 semi-private or private and 15 weeks for package 10 semi-private or private. The subscription is effective from the date of the first visit. If the credit is not used within the time limit after purchase, the amount paid is definitively acquired by Studio Swiss Pilates & Yoga at the end of this period without Studio Swiss Pilates & Yoga still being required to provide the Services. agreed to the Client.
Suspension of subscriptions / packages
All subscriptions and packages can be suspended for reasons of illness/accident upon presentation of a medical certificate. Any suspension must be made by email with a supporting document before the start date of the suspension. During a suspension, the subscription or plan is completely suspended and extended if necessary for the period of suspension.
Booking and course schedule
Any lesson reservation can be made in advance or directly on site, if availability allows, by the Client.
This reservation can be made online through the MindBody Online system accessible via the website www.swisspilatesandyoga.com or directly with the studio. No guarantee is given as to the availability of classes, reservations being honored according to their priority in time, nor as to the identity of the yoga or pilates teacher for a given class.
The course program is subject to change at any time. The updated timetable on the MindBody Online booking system is authoritative. If the number of participants is not reached, a course may be cancelled.
Studio Swiss Pilates & Yoga also reserves the right to refuse access to the studio to a client who does not respect the environment of the studio or to remove a client from the studio during a Yoga or Pilates class if the client interferes with the practice of other participants.
Course cancellations and delays
A reservation can be canceled with a minimum notice of 24 hours. In case of cancellation without respecting this deadline, the course will be credited. The client should ideally arrive 10-15 minutes, at the latest two minutes before the start of a class. If this is not respected, Studio Swiss Pilates & Yoga reserves the right to assign a place reserved by the customer to another waiting customer. The studio will be locked once class starts on time. Any delay will also result in a late cancellation.
Customer health information
The courses offered by Studio Swiss Pilates & Yoga are not medical training.
As with any physical training, there are a number of health risks, which the client recognizes and accepts. These risks may be increased by the existence of factors related to the Client's health. For this reason, Studio Swiss Pilates & Yoga can only agree to provide the services to the Client on the express condition that the latter.
- informs the Swiss Pilates & Yoga Studio, at the latest during the first lesson, if he suffers from a heart, respiratory or articular disease;
spontaneously informs Studio Swiss Pilates & Yoga of any other circumstances relating to the Client's health or medical history (including cosmetic surgery) which could affect or be affected by the courses offered by Studio Swiss Pilates & Yoga;
- immediately inform Studio Swiss Pilates & Yoga of any change in circumstances resulting from the information initially provided in accordance with the above.
In case of doubt, it is the customer's responsibility to consult a doctor of his choice at his own expense before making the first payment, in order to determine whether he is suitable for the physical training of the Studio Swiss Pilates & Yoga and to s inform about relevant circumstances of which he is unaware.
It is the sole responsibility of pregnant women to determine with their doctor whether a yoga or pilates class is possible during pregnancy.
The client must carefully follow the instructions given by the yoga/pilates teacher during each class.
In the event of malaise, shortness of breath, dizziness, fluctuations in heart rate, muscle pain or any other physical symptom during a class, the Client agrees to spontaneously stop the exercise and immediately inform the yoga teacher. /pilates. Studio Swiss Pilates & Yoga cannot be held responsible for any damage to the Client's health resulting from the Client's failure to comply with the aforementioned obligations.
In its relationship with the client, Studio Swiss Pilates & Yoga generally declines all liability, except for damage caused intentionally or by gross negligence.
The client confirms that he is fully responsible for any injuries that may occur during the course.
The client agrees to follow the instructions presented during the class and to practice at an intensity level appropriate for him. Classes are not a substitute for treatment, diagnosis or medical examination and are not recommended under certain conditions.
The client decides voluntarily whether he is suitable for the courses. The client waives any claim against Studio Swiss Pilates & Yoga for Yoga and Pilates classes. The client is also solely responsible for the safety and integrity of all personal effects he brings with him to the course and/or leaves in the locker room.
The registration process, related payments, as well as class reservations, can be done online through the MindBody Online system accessible via the website www.swisspilatesandyoga.com.
The electronic communications exchanged in this respect between the Client and Studio Swiss Pilates & Yoga are secure. The Customer's attention is drawn to the fact that registration, payment and reservation of lessons are also possible at the studio. By continuing to register, pay or book online in the MindBody Online system accessible via the www.swisspilatesandyoga.com website, the Client accepts the risk inherent in this type of communication. Studio Swiss Pilates & Yoga's preferred form of communication with the client is email. The emails exchanged between Studio Swiss Pilates & Yoga and the Client under these general conditions are not secure. It is therefore possible that these communications may be intercepted by third parties. The Customer accepts the risk inherent in such communications.
During the registration process and as part of the relationship that may result from it, Studio Swiss Pilates & Yoga collects a certain amount of personal information about the Client (in particular the name, address, telephone number, date birth, gender, occupation, username, password and answer to a security question for online services in the MindBody Online system, email address, information about the Customer's state of health, the number, expiry date and any security codes of the Customer's credit card, the IP address of the computer used by the Customer to connect to the system, etc.).
Studio Swiss Pilates & Yoga will under no circumstances disclose personal data relating to the Client to a third party, unless the law or the decision of a competent authority obliges it to do so.
Studio Swiss Pilates & Yoga may take photos and videos at the studio for marketing purposes and for its website.
Studio Swiss Pilates & Yoga has full freedom in the choice of images, editing and any cuts subject to respect for the Client's image. Applicable law and competent courts in the event of a dispute
Swiss domestic law is exclusively applicable.
In the event of a dispute, Studio Swiss Pilates & Yoga and the Client submit to the exclusive jurisdiction of the competent ordinary courts of Geneva (GE). The sources of the general conditions are in English. In case of discrepancy between the English and French versions, only the English version is authentic.